Santa's Grotto Banner

Billions of letters are sent to Santa every year – you’ve probably written one yourself!

But how do we make sure every single one reaches the North Pole and gets sorted, so the right presents are delivered to the right house? Magic of course… with the help of the Robin Family!

Enchanted robins take you on a magical, storytelling journey before meeting Santa in his grotto to share your wishlist and choose your very own gift from his toy shop.

Please note, The Magical Journey lasts approximately 30 minutes and is a group session experience with a maximum of 12 children per session.To read the terms and conditions click here.

Purchasing your ticket is easy... simply click the Book Now button,pick your tickets, date and time then follow the instructions on screen to complete your booking!

We look forward to welcoming you!


Group Visits to the Grotto

For schools, nurseries or organisations who would like to bring a large group of children to The Magical Grotto at Tong Garden Centre, we offer two packages on weekdays for groups of 12 or more children.

To find out more about the packages and how to book, please contact the team on 0113 2859750  or by email

Note: Bookings must be made with the Grass Hoppers team directly and confirmation details will be sent to the contact. You will be issued an invoice and this must be paid in advance of your visit to the grotto. Full terms and conditions are available on enquiry.

Snow Globe Photo

The Giant Snowglobe is Back!

Step into a snowy scene inside our supersized snowglobe to experience a winter wonderland and pose for a photo you can treasure forever!

£4.00 for snow globe only
£2.50 with a photograph presented in its own Christmas card

Maximum 6 people at a time.

Snowglobe Operating Hours




16th November10:00 - 17:00
17th November10:00 - 15:30
23rd November09:30 - 17:00
24th November10:00 - 15:30
30th November09:30 - 17:00
December 1st10:00 - 15:30
4th to the 6th
09:30 - 19:00
December 7th

09:30 - 17:00

December 8th10:00 - 15:30
11th to 13th
09:30 - 19:00
December 14th09:30 - 17:00
December 15th10:00 - 15:30
16th to 21st
09:30 - 17:00
December 22nd10:00 - 15:30
December 23rd09:30 - 17:00
December 24th09:30 - 15:00
Christmas Grotto Robins