Festive Family Fun Weekend

We're celebrating the arrival of Santa in his magical NEW grotto and the opening of the pop-up Polar Bear Café with our Festive Family Fun Weekend!

Santa Festive FunJoin us in store from 11am on Saturday 17th and Sunday 18th November to meet Santa's merry makers, entertaining you with fun and games, not to mention our festive face painter, donkey rides and Mrs Santa making an appearance in the Food Hall!

Christmas Donkey Rides

Back by popular demand, the Christmas donkeys are here every weekend from November 17th and daily from the 15th of December until Christmas Eve!*

£2.50 per child with 10% donated to our charity of the year, Candlelighters.

*Please note, poor weather may prevent our donkeys from attending - just check our Facebook page for any updates.

Also, if you book a visit to Santa's Grotto for our Festive Family Fun Weekend, you will enjoy our SPECIAL PRICE of £10 per child!

Book Santa's Grotto VIP Tour Button

Polar Bear Cafe

New this year, our pop-up Polar Bear Cafe offers an alternate menu of tasty treats to enjoy this Christmas.

Opening Times

Monday to Saturday 10am to 4pm

Sundays and Christmas Eve 10am to 3pm

Christmas Jumpers

Kids - wear your favourite Christmas jumper and receive a little treat from Mrs Claus

Candlelighters Magical Post Box

Post in store your wishlist by Friday 14th December, complete with your name and address, so Santa receives it in time to send you a special letter in return!