By 'eck we're chuffed!

The team at Tong is over the moon to have been awarded Highly Commended in the Outstanding Customer Service category of the prestigious White Rose Awards.

Hosted by Welcome to Yorkshire, the awards are a celebration of tourism excellence, and recognises businesses and achievements across 17 categories.

We were very proud to hear the judges feedback: “Management and staff at the garden centre are what most impressed the judges. Their warm welcome for all customers and the wealth of knowledge and useful tips that Tong’s expert gardeners pass on are hugely appreciated by its growing number of visitors.

“The centre caters for keen and amateur gardeners alike, as well as a variety of events and facilities to keep the whole family happy.”

Of the win, our co-owner, Mark Farnsworth said: “We’re delighted to win the ‘highly commended’ award in the Outstanding Customer Service category.

“Exceptional customer service is at the heart of everything that we do at Tong and it is very rewarding for the team to see their efforts being rewarded in this way.”

We were also rewarded for our exceptional customer service at the Garden Retail Awards earlier this year when we won the award for Customer Service Excellence.